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2023 Holiday closure

Our office is closed at 5:00 pm on Friday, December 22. We’ll re-open at 8:30 am on Tuesday, January 2.

General inquiries

Find answers to your most frequently asked questions and take advantage of self-service options in your online account. If you still have questions, we’ll respond when we’re back from the holidays.

Facing a shortened life expectancy

If you’re facing a terminal illness, verified as having a life expectancy of less than two years, we’re here to help and answer your questions. Email sle@otpp.com or leave a message at 1-800-668-0105. Remember to include your name, phone number and account number, and a Pension Benefits Specialist will contact you as soon as possible from Wednesday, December 28 – Friday, December 30. 

In the meantime, you can read more about eligibility and your options when facing a shortened life expectancy as a working member or a retired member.