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In the event of your death

We’re committed to helping your survivors through this difficult time.

When you die, here are some of the things your survivor(s) will have to do:

  • Call us at 1-800-668-0105. Our Pension Benefits Specialist will provide your survivor with information and guide them through the process of applying for survivor benefits.
  • Contact the Canada Pension Plan (CPP) to explore potential death and survivor benefits.
  • Contact your insurance companies, if applicable.
  • Contact your employer to explore any additional death benefits if you were still working at the time of death.
  • Consider engaging the services of an estate lawyer to assist them with the process.

Reporting the death of a member 

If you’re the surviving spouse or child of a member of our plan, or the executor of a member’s estate, please call us at 1-800-668-0105. At this time, you can only report a death by phone.

We’ll provide you with the information you need and guide you through the process of applying for survivor benefits. Please have the following information ready:

  • Date of death
  • Marital status of the member at the time of their death
  • Phone number and address of the executor or contact person