Rosemarie McClean named Chief Operations Officer
October 06, 2014
Rosemarie McClean, former Senior Vice-President of Member Services, began her new position as Teachers' first Chief Operations Officer (COO) on November 1. As our new COO, she will be responsible for leading and coordinating all of Teachers' key operational activities, including Information Technology, Enterprise Project Management and Investment Finance Operations.
"I've been a part of a wonderful team that is dedicated and committed to serving the teachers of Ontario," said Rosemarie. "I am proud of the way Member Services has evolved over these years, adapting to new technology and communication channels to further connect and create a personalized experience for our members. As I look ahead in to my new role, I'll always be grateful for the honour and privilege of serving our members as the SVP of Member Services."
Under Rosemarie's leadership, the Member Services Division developed innovative solutions that dramatically improved the speed, range and quality of client services. She introduced award-winning programs, including web-based retirement planning tools that provide members with immediate access to personal pension information.