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New retroactive salary adjustment status in your online account

You may have noticed that your retroactive salary adjustment status has changed in your account.

What does your new status mean?

We’re pleased to report that we’ve completed Bill 124 retroactive salary adjustments for eligible members who retired in the 2019-2020, 2020-2021 and 2021-2022 school years. Now that we’ve completed them, we’re only displaying the status for adjustments related to outstanding collective agreements.

Any remaining adjustments related to Bill 124 and collective agreements are now being processed together. To simplify things for our members, we’re showing a single status that reflects the progress of all retroactive salary adjustments.

You’ll still see one of three statuses:

  1. Not started – we haven’t received all the required information.
  2. In progress – we’re working on it. You may notice some salary inconsistencies while your revised information is being processed.
  3. Completed – we’ve applied all your retroactive salary adjustments.
    • Working member – your salary information will be updated as each applicable retroactive salary adjustment is completed. Once the information has been updated, your default pension calculation will reflect your revised average salary and annual rate of pay.
    • Retired member – if applicable, your salary information has been updated and we’ll be adjusting your pension, with interest. You’ll receive a notification when your pension amount changes, and you can see your updated pension amount in your Pension Payments page.

      Once your status is marked complete, it may take up to two months to receive your retroactive payment. While we'll do our best to pay you as quickly as we can, some of you may have to wait a little longer once we've completed your adjustments due to complexity and the volume of adjustments.

Looking for more information?

For the latest on where we’re at, check out our progress update. To check your status of your retroactive salary adjustment, sign in to your account.

Aside from the status updates you see online, our contact centre won’t have any further information to share with you at this time, so there’s no need to call. Thank you for your continued patience as we work through the remaining adjustments.