Learning about your pension benefits or using online tools shouldn’t be complicated. That’s why we’ve redesigned our website from top to bottom, making sure it’s easier and faster for you to find what you’re looking for.
Take a look at some of the improvements we’ve made for our retired and working members. Retired members, your video is just below. Still working? Scroll to the second video to check it out.
Retired member video
Working member video
When it came to updating our website, we asked the experts: our members. Many of you told us there were too many clicks, navigation was complex and you wanted more self-service options. So we made significant improvements to provide a better experience whether you're on a desktop, mobile or tablet. These include:
Improved navigation and more intuitive design make it easier to find helpful information and tools
A new Member Help Centre makes it easy for you to take advantage of our self-service options and get to where you want to be, faster
More lists and clearer steps to help you make decisions with confidence
What hasn’t changed? Our commitment to deliver outstanding service and retirement security to you.
The next chapter of our story
We also revitalized our brand and introduced a new tagline: Investing to make a mark. Our tagline brings together our mission to pay pensions with our purpose to invest to shape a better future. Simply investing capital isn’t enough. That’s why we’ll invest to shape a better future for the teachers we serve, the businesses we back and the world we live in. Learn how we’re building a better future.