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Wondering what the potential Canada Post service disruption means for your pension? Read our news article to find out how to ensure you receive updates and information.

Questions about Bill 124? Visit our News section and Bill 124 FAQs in both the working and retired members sections.

Winter scene of snow-covered trees

2024 Holiday closure

 · 1 min read

Our office is closed at 12:00 pm on Tuesday, December 24. We’ll re-open at 8:30 am on Thursday, January 2.

General inquiries

Find answers to your most frequently asked questions and take advantage of self-service options in your online account. If you still have questions, we’ll respond when we’re back from the holidays.

Facing a shortened life expectancy

If you’re facing a terminal illness, verified as having a life expectancy of less than two years, we’re here to help and answer your questions. Email sle@otpp.com or leave a message at 1-800-668-0105. Remember to include your name, phone number and account number, and a Pension Benefits Specialist will contact you as soon as possible from Friday, December 27 – Tuesday, December 31.

In the meantime, you can read more about eligibility and your options when facing a shortened life expectancy as a working member or a retired member.