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2021 Holiday closure

Our office is closed at 12:00 pm on Friday, December 24. We’ll re-open at 8:30 am on Tuesday, January 4.

General inquiries

Find answers to your most frequently asked questions and take advantage of self-service options in your online account. If you still have questions, we’ll respond when we’re back from the holidays.

Facing a shortened life expectancy

If you’re facing a terminal illness, verified as having a life expectancy of less than 2 years, we’re here to answer your questions. Email sle@otpp.com or leave a message at 1-800-668-0105. Remember to include your name, phone number and account number and a Pension Benefits Specialist will contact you as soon as possible from Wednesday, December 29 – Friday, December 31. You can find your account number in the top right corner of emails we send you.

In the meantime, learn about eligibility and your options when facing a terminal illness as a working member or shortened life expectancy as a retired member.