How we use and disclose your personal information
We collect, use and share personal information about you for the purposes of managing Ontario Teachers’ investment activities and conducting due diligence, understanding your interests, preferences and needs, providing visitors with a customized digital experience, and presenting new tools and website functions. Below are some examples of how we use personal information about you:
- Personal information – used to perform due diligence regarding potential investments, investment advisors or fund managers, and to manage Ontario Teachers’ investments; also used to perform research in order to gauge the digital audience as well as reporting on marketing and communication performance.
- Contact information – used to communicate with you.
- Aggregate information – used to design and manage Website content and functions.
Your information may also be shared with third parties who provide services on our behalf. Below are some examples of third parties that we share your personal information with, and why:
- Analytics providers – disclosed to track and monitor the use of the Website, and to build content for the Website.
- Social engagement tool providers – disclosed to monitor your interest in us and to manage marketing and communications campaigns.
Some third parties that provide services to us may be located, or may store personal information necessary to provide such services, outside Canada. Personal information stored outside Canada may be subject to the laws of the country in which the third party is located or the data is stored. That country may have laws requiring personal information be disclosed to government bodies or courts under different circumstances than would apply in Canada.
Whenever personal information is transferred to a third party service provider, we impose contractual obligations on such service provider to protect that information and to limit its use only to purposes required for the service. We perform privacy and security due diligence in respect of all third parties that are engaged to provide services to us. The purpose of this exercise is to determine whether a prospective third party service provider maintains the administrative, technical and physical safeguarding measures to protect your personal information while in the custody of such third party service provider, and otherwise assess privacy risks involved in the proposed service provider arrangement.
In some circumstances, we’re permitted by law to use and disclose personal information about you without your consent. For example, in addition to the personal information that’s required by law to administer the plan, your personal information may be used or disclosed to investigate and prevent fraud, to protect the rights, interests and property of Ontario Teachers’, its employees, and members of the plan, or if required by a court order.
