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The Teachers Pension Fund was created in 1917.

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You get to the 80s and there's a task force looking at pension funds in Ontario.

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And one of the recommendations was the creation 

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of an independent organization to run the Ontario pension fund.

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The first person that the government approached was Gerry Bouey,

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former Governor of the Bank of Canada.

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And he set the ground rules.

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It's because of him that Teachers is successful.

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Because he said it was going to be set up with a board of directors

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chosen by but independent of the teachers and the government.

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There would be a CEO.

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A lot of the success at Ontario Teachers

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is because we had a good board.

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Gerry brought people that understood investment.

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There was not a pension plan in the world that was set up that way.

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They were all trusts.

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We inherited 16 billion

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of non-marketable, non-assignable, non-negotiable Ontario government debentures.

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So when Bob Bertram was hired in the fall of 1990,

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really my first hire and he was

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a fabulous hire.

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I had a way to instantly, or almost instantly diversify the portfolio into equity.

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And that was using derivatives and swaps.

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Where you swap the return of an Ontario government bond

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with a bank that gives you the return of the S&P 500.

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A very pleasant surprise that we could not just diversify the Canadian equity,

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but any place we wanted to go.

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So we were instrumental in allowing pension funds in Canada

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to be able to invest outside the country.

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What we found in the 1980s and into the early nineties,

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as you got more powerful personal computers,

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you could actually put the data in 

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so that you could make decisions in a timely fashion.

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That drove us to doing all of the diversification we did.

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We started co-investing.

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The most unique one was Maple Leaf Sports and Entertainment.

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That put us on the map

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as an independent thinker in the investment world.

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Cadillac Fairview.

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This was a fantastic acquisition.

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This was the first time that

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a pension fund in Canada had owned an operating company.

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Initially, at least what I wanted was to manage 80% in house.

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If we can get the same quality of internal management

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that we get from external, we could save a lot of money.

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When I came along,

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the ideas was that the plan should invest in private assets, 

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that there was an advantage to that.

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So here you are

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buying an asset

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at a lower price than if it was public.

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You've got better transparency.

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And you can hold it for the long term.

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It sounds very obvious.

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But Bob Bertram and Claude Lamoureux 

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were the first to really understand it.

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Teachers just kept coming out with a series of firsts.

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It was the first in private equity, 

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then it rolled into infrastructure, then it rolled into hedge funds.

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It just kept going and going.

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The great financial crisis.

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It was very difficult.

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I went out and stood on the desk

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and had them all gathered around and talked about

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you know, this is the time you actually really need to have conviction.

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For Teachers, it was a growing up moment.

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We didn't curl up in a ball.

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Everybody got together, figured out what had to happen,

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and literally sent people on planes at that afternoon

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to deliver letters to the various counterparts 

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to make sure we were first in line

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to get money back from the banks.

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And we just sent them off and said, "Deliver this!"

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and "Don't take no for an answer!"

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And they did it

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The next five, ten years after the global financial crisis

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was really a time of building out our talent, 

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building out our international aspirations

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but also making sure they're embedded in good systems and controls

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for an organization which had frankly at that stage grown massively

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from where it started.

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In January 2020,

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COVID had arrived.

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And where I was very lucky was, 

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I had a great team around me,

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great support from the board.

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We've been through many stresses in markets.

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watching markets overnight, trying to anticipate what's going to happen.

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So we do spend a lot of time thinking about portfolio construction

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and making sure that we're not going to be unduly affected

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by some of these big, major shocks,

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which are supposed to happen once every hundred years,

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but they seem to happen once every five years.

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You know what?

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The sun still rises and still sets, 

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even if the financial markets aren't functioning as we all expected.

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I think every crisis that we've weathered you learn something, right?

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And that's, I think, the message we want to get across to teachers, 

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is we're building as secure a portfolio as we can for you, 

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so that you don't have to worry about 

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where your pension payments are going to be coming from.

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There were a lot of things that I was proud of.

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One was moving us from Young and Finch to downtown.

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I executed on some of the beginning of it.

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And Joe, God bless him, took it to its final execution.

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It definitely is conducive to a new style of working.

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I would say that everybody who works at Ontario Teachers

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really cares about the members.

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There is such a culture of service excellence within this organization.

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It's so a part of our DNA.

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In 2001, we built our first website.

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Way before a lot of service organizations were even thinking about that.

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Today, 90% of all of our transactions 

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are self-serve with our digital assets.

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I'm really, really proud

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of the satisfaction scores.

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We look in a lot of different ways to understand

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how our members are feeling.

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Teachers has a bit of a culture where we're always striving to be better.

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We look at what we do and then take it apart and say, 

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what could we do differently?

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This is a different environment,

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that doesn't necessarily mean you can't perform in it.

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Those folks back in 1990,

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when they were thinking about a totally novel governance model, 

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a totally novel set of solutions,

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they were looking at their environment and making certain assessments, 

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and I think over the last few years, we've been doing exactly the same thing.

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I think the thing that will really make sure we are successful

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is that we continue to work together

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with a positive culture

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and a desire to learn.

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And that's been a feature of Teachers over the last 35 years, 

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and I think it sets us in great stead for the future.
