The board has made accountability to the plan sponsors and disclosure of activities to plan members the cornerstone of its communication policy. This policy acknowledges that plan members and beneficiaries have a right to know how their contributions are spent and invested.

Teachers’ reports to the plan sponsors on a regular basis and issues an annual report, including audited consolidated financial statements and an actuarial opinion. Information is also provided to plan members and beneficiaries through newsletters, annual statements, websites, focus groups, surveys, presentations, meetings, telephone discussions and correspondence. Members who are dissatisfied with staff decisions concerning plan entitlements have recourse through the benefits adjudication appeal process. 

The board members have adopted written standards of responsible business conduct required of staff and themselves in a Code of Conduct. Board members and employees regularly sign off on the code.

The Code of Conduct obligates employees to report known or suspected cases of serious errors, wrong-doing, breaches of the code and questionable accounting or auditing. Procedures have been established for employees to make such reports directly to management or anonymously through a web-based service provided by an independent supplier.

Download the Code of Conduct>> (103 KB PDF)