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We are committed to providing members with prompt, reliable pension information. From the moment you join the Teachers’ plan, pension benefits specialists will be available to provide personal customer service by phone, letter, or e-mail. We also offer a range of printed materials, including newsletters, and one of the most comprehensive pension websites in the world. Take a few minutes to find out how we can help you.
Online services
iAccess Web, our secure member website, gives you instant access to your personal pension information any time. To find out how this service can help you and to register, see iAccess Web.
You may also want to use this website to retrieve information on our financial status, investments and other important matters.
Personal client service
Our pension benefits specialists are available to take your calls, weekdays from 8 a.m. to 5:30 p.m. Of course, you're always welcome to come in for a meeting. Just call to make an appointment:
| Toronto area: |  (416) 226-2700 |
| Toll-free: |  1-800-668-0105 |
Other communications materials
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Information usually can be delivered in your choice of printed or electronic formats.
If you've registered for iAccess, you can access a current interactive statement any time.
Our e-mail policy
Due to privacy concerns, we will answer e-mail requests for personal information by telephone or in writing. Please don’t include your SIN or other confidential information in e-mail correspondence.
If you are registered for iAccess Web, our secured member-only website, you can retrieve personal pension correspondence in your own private document centre. |
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